Twitter has exploded in popularity over the past few years, offering businesses a way to listen to and reach out to their target audiences.
While Twitter was built on a platform of simplicity, it’s by no means an easy marketing tool to grasp. A few misconceptions about how to use Twitter can land your business in a minefield of negativity and bad PR.
For that reason alone, it’s important to be aware of the fundamental “rules” of Twitter etiquette before you dive in. If your brand is already on Twitter, these do’s and don’ts will serve as a handy checklist to ensure your behavior isn’t putting off customers.